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deskmeet b660 lost USB after wake up

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dazhou View Drop Down
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    Posted: 06 Sep 2022 at 6:07pm
When the computer goes to sleep and wakes up, the USB controller doesn't seem to work properly:
1. Cannot recognize USB port device. (all USB3 ports)
2. The bluetooth device does not work. ( AX200 via motherboard internal USB )

And occasionally blue screen.

Configuration:
Deskmeet b660+ intel 12700
Memory: Micron 8G*4, passed the test (memtest86 pro)
Power: FSP MS450
Cooling: AXP120-X67

OS: Win11 Pro.

Can anyone help?
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threadzipper1957 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote threadzipper1957 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2022 at 5:22pm
I Think it would be best to contact ASRock support.
https://tw.asrock.com/events/tsd.asp
When using gmail, always check your spam folder
I see this issue sometiems, when wireless keyboard / mouse are used, the USB dongle can cause disruption of the conenction, since it uses the same frequency as the communication of USB3
You canalso try to boot from a USB stick with Ubuntu, and see if this has similar problems, if yes, it is hardware related, if no, it is OS related
Kind Regards
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