B460M-ITX/ac: network not working

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   Hello,

a couple of years ago I bought a B460M-ITX/ac, but the network has always been slow, but working. Now it doesn't even work anymore. I loaded default BIOS settings, but it didn't change anything. The network isn't detected even at BIOS level. 

I'm sure that it's not a router issue or a cable issue because they work properly with other computers.

I made some photos to describe the situation:

After entering into the BIOS and clicking on Advanced, network interfaces don't show up

When I click on Tool -> Internet Flash, it tries to connect...

...but it fails

Clicking on Network Configuration, there's nothing interesting

When I click back to Advanced, now network interfaces are displayed

Clicking on "Intel(R) Ethernet Connection (12 1219-V ..."  I get that the network interface is detected, but its status is Disconnected, but it is indeed connected to the router

I've seen that there have been driver issues with this MB and this Intel ethernet port, is this the case?

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mdesantis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Mar 2023 Status: Offline Points: 20	Post Options Post Reply Quote mdesantis Report Post Thanks(0) Quote Reply Topic: B460M-ITX/ac: network not working Posted: 08 Mar 2023 at 8:56pm
	Hello, a couple of years ago I bought a B460M-ITX/ac, but the network has always been slow, but working. Now it doesn't even work anymore. I loaded default BIOS settings, but it didn't change anything. The network isn't detected even at BIOS level. I'm sure that it's not a router issue or a cable issue because they work properly with other computers. I made some photos to describe the situation: After entering into the BIOS and clicking on Advanced, network interfaces don't show up When I click on Tool -> Internet Flash, it tries to connect... ...but it fails Clicking on Network Configuration, there's nothing interesting When I click back to Advanced, now network interfaces are displayed Clicking on "Intel(R) Ethernet Connection (12 1219-V ..." I get that the network interface is detected, but its status is Disconnected, but it is indeed connected to the router I've seen that there have been driver issues with this MB and this Intel ethernet port, is this the case?

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 9335	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 14 Mar 2023 at 10:34pm
	I believe the Network check in the BIOS refers to a different server, so it cannot be used as a network test. Try, disconnecting the powercord from the PSU, then keep the start button pressed for 20 seconds, then remove the BIOS battery for 5 minutes, and place it back. Now You have a factory reset, where also date and time are incorrect. Or try booting from a USB stick with Ubuntu Linux on it, see if You have the same problem. Use default BIOS settings.
	Kind Regards