ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X570 Phantom Gaming 4
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X570 Phantom Gaming 4

 Post Reply Post Reply Page  12>
Author
Message
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Topic: X570 Phantom Gaming 4
    Posted: 15 Dec 2023 at 7:33pm
X570 Motherboard
Phantom Gaming 4. The BIOS with the r5 5500 processor(100-000000457) does not start. BIOS p4.30. And it works with the r3 2200g processor, what's the problem?https://forum.asrock.com/smileys/smiley19.gif
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2023 at 7:36pm
?
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25073
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 15 Dec 2023 at 11:55pm
It could simply be a RAM training issue. Install a single stick of RAM in slot A2,
clear CMOS then power on the system and leave it on for ~10mins. Sometimes the first
POST can take quite a while when swapping out CPUs, particularly to newer architecture.

Also, just to be sure, you are using a dedicated GPU with the system yes? The
2200g has an iGPU, the 5500 does not.
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:16am
Good day, good day. Nothing helps, (I stood for an hour). I took out the CMOS battery, changed the RAM. The video card is discrete. Everything works on the other B550 board. I wanted to change it to a faster one, but it doesn't work:(maybe the problem is in the bios version P4.30, Although it is written on the official website.
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:17am
There is no certainty that even if I buy a new processor, it will work.
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 5:46am
maybe it's just stupid to change the BIOS versions one by one? Although you will have to change the processor every time
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 6:32am
Starting from version p4.30, bioses up to p5.50 all support ryzen 5 500? or only p4.30?
Back to Top
kerberos_20 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 06 Dec 2017
Location: czech republic
Status: Offline
Points: 3672
Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 1:02pm
i believe this mainboard has dual bios in one chip, meaning you dint upgrade your bios version for ryzen 5000
ryzen 3000 needs to be installed in order to upgrade your bios to support 5000 cpu

read through this for workaround
https://forum.asrock.com/forum_posts.asp?TID=19737&title=x570-phantom-gamingitx-tb3-5xxxg-support


Edited by kerberos_20 - 16 Dec 2023 at 1:04pm
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 3:16pm
follow this link https://pg.asrock.com/MB/AMD/X570%20Phantom%20Gaming%204/index.asp#BIOS there is only about Matisse, Renoir or Vermeer CPU, and my processor is Cezanne ryzen 5 5500
Back to Top
savvinovv View Drop Down
Newbie
Newbie


Joined: 15 Dec 2023
Status: Offline
Points: 140
Post Options Post Options   Thanks (0) Thanks(0)   Quote savvinovv Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2023 at 6:58pm
As I understand it, the 5000 series cezanne processors do not start in the motherboard. Here https://pg.asrock.com/mb/AMD/X570%20Phantom%20Gaming%204/index.ru.asp#BIOS not a word about cezanne. Where else can I find out about this? in the Official website
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.156 seconds.