Stuck on splashscreen, no response

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   Hello all, 

As the previous one died, I bought a B450M-HDV R4.0 motherboard. I unfortunately can't go after the splash screen (saying "ASRock" without loading icon). I only have the options "Press F2 or DEL to run UEFI Setup" & "Press F11 for Boot Menu".
I can press F2 or F11 and come across the "corrupted fTPM..." message, which I look up online, and pressed "Y", but it did nothing, I could only shut down the machine. I can press "N" and it stays the same as well.
This problem impeach me to access Windows or the BIOS.

Most of the time, there is not even a signal, so no display on screen...
If I cut off the power and turn it on, I have the black screen with "_" flashing indefinitely in the left upper corner.

I obviously unplugged all USB devices, tried to remove the battery, and clear the CMOS by touching the pins, but nothing changed.
I searched online for this problem, and the only cause of this would have been updating the BIOS with an incompatible CPU, but I didn't update the BIOS.

My specs:
- B450M-HDV R4.0
- Ryzen 2600X
- GTX 970 & GTX 1070 (used for testing)
- 1 * 16gb DDR4

Thank you for taking the time to find an answer!

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ETB Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Apr 2024 Status: Offline Points: 35	Post Options Post Reply Quote ETB Report Post Thanks(0) Quote Reply Topic: Stuck on splashscreen, no response Posted: 05 Apr 2024 at 12:11am
	Hello all, As the previous one died, I bought a B450M-HDV R4.0 motherboard. I unfortunately can't go after the splash screen (saying "ASRock" without loading icon). I only have the options "Press F2 or DEL to run UEFI Setup" & "Press F11 for Boot Menu". I can press F2 or F11 and come across the "corrupted fTPM..." message, which I look up online, and pressed "Y", but it did nothing, I could only shut down the machine. I can press "N" and it stays the same as well. This problem impeach me to access Windows or the BIOS. Most of the time, there is not even a signal, so no display on screen... If I cut off the power and turn it on, I have the black screen with "_" flashing indefinitely in the left upper corner. I obviously unplugged all USB devices, tried to remove the battery, and clear the CMOS by touching the pins, but nothing changed. I searched online for this problem, and the only cause of this would have been updating the BIOS with an incompatible CPU, but I didn't update the BIOS. My specs: - B450M-HDV R4.0 - Ryzen 2600X - GTX 970 & GTX 1070 (used for testing) - 1 * 16gb DDR4 Thank you for taking the time to find an answer!

ETB Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Apr 2024 Status: Offline Points: 35	Post Options Post Reply Quote ETB Report Post Thanks(0) Quote Reply Posted: 05 Apr 2024 at 2:29am
	I managed to press "yes" for the TPM problem and the PC restarted, but nothing happened, I shut it down after waiting. Now I boot it up but get no video signal at all... I use HDMI and no Displayport.