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Rebate issues?

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Tbellz View Drop Down
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    Posted: 30 Oct 2016 at 11:25am
Has anyone had issues with rebates through Asrock? We sent in the required documents and two months later we logged in to find out the status and it just says "disqualified" and no other notes or reason for the disqualification. This was our first experience with Asrock and I'm wondering if it's typical or how I can even get more information. There's no number to call or customer service forum that I can find anywhere. TIA
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 01 Nov 2016 at 1:41am
I'm simply a Mod here but I'll help as much as I can.

What website did you submit your rebate to?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chrishern66 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Apr 2019 at 7:48am
I have a Disqualified rebate which should not be all info and items mailed in. I have a copy of it also. Need this corrected.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bjlockie Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2019 at 5:07am
Originally posted by wardog wardog wrote:

[URL=][/URL]I'm simply a Mod here but I'll help as much as I can.

What website did you submit your rebate to?


I think the rebates are mailed in and then can be checked at:
https://www.mircenter.ca/
Mine says:
Cheque Mailed Date
2019-05-31

I would contact technical support.
https://event.asrock.com/tsd.asp
ASRock B450M Pro4
16 GB DDR4, 500 watt PS, AMD Ryzen-5 2600, NVidia GTX-1050
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Post Options Post Options   Thanks (0) Thanks(0)   Quote douglepong Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2019 at 10:36am
It's a scam. If you live in Canada, your rebate will never make it in time to the states to receive a rebate. Don't buy ASRock products expecting a rebate in the future. Support other companies. Asus, MSI, and Corsair so far did actually give me a rebate. It just takes a very long time. Pretty sure if you were late sending in the rebate to these companies they would still provide you with the rebate unlike ASRock.
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