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Z170 Extreme7+ not rebooting |
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jenson97 ![]() Newbie ![]() Joined: 14 Dec 2016 Status: Offline Points: 27 |
![]() ![]() ![]() ![]() ![]() Posted: 14 Dec 2016 at 1:58pm |
I recently purchased this motherboard:
https://www.amazon.com/gp/product/B012D7GV78/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1 I installed an i7-6700k processor, a Noctua NH-D15 heatsink and fans, and 2 Corsair LPX 2x16gb memory sticks. I get the system to boot fine and installed windows with no issues. The Rest of the system are parts from my previous system (Corsair HX850W PSU and an EVGA 960 video card in an Antec 1200 case for example). Problem I have is if I shut it down, soft reboot, or hit the reset button the system powers up but I get no post. I have to turn off the PSU switch to cut all power to the board before I turn it back on and hit the power button then it powers up and posts/boots fine. I've tried the video cable into both the motherboard without the video card installed or into either with the video card installed to try to eliminate any variables. All the old parts worked fine before upgrading the system. When I try to reboot or start it up and it doesn't post the code on the board gets stuck at 55. Any idea what could be causing this? Would a bios update fix the problem? Is this a known issue with this board? Would really hate to have to disassemble it all and RMA it or return it if its something I can fix. Very aggravating issue that while I can work around I really don't want to have to. |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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55 represents a memory issue.
First, go to the below and check that the memory you have is deemed compatible by Corsair with your MB. EDIT: Ha! It'd help if I put the link I referred to here huh? http://www.corsair.com/en-us/memory-finder Otherwise you have enable Fast Start. In that case go to your MB's d/l pages and install Restart to UEFI. That "halts' Fast Start and shows the POST process so that you may enter the BIOS upon restarting. Edited by wardog - 14 Dec 2016 at 6:46pm |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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parsec ![]() Moderator Group ![]() ![]() Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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Your problem is not a known issue with this board. I have this board, and mine does not do what you described. Your board is this model: http://www.asrock.com/mb/Intel/Z170%20Extreme7+/ What UEFI/BIOS version are you using? We need the full model number of your memory to check for compatibility, which you could check with the link wardog provided, or check the Memory Support list on your board's information page, above. No idea what speed your memory is, the greater the memory capacity being used, the more difficult it is for the CPU's memory controller to deal with. Are you using the XMP profile? DIMMs greater than 4GB in size should be used in the A1 and B1 slots. What version of Windows are you using? In the UEFI/BIOS, OC Tweaker, DRAM Configuration screen, all the way at the bottom of the screen, setting the MRC Fast Boot option to Disabled. That will cause memory training to occur during POST, which may help with the 55 POST code. |
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jenson97 ![]() Newbie ![]() Joined: 14 Dec 2016 Status: Offline Points: 27 |
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At work so I apologize for lack of information. I'm running Windows 10, the ram is in the furthest left and 3rd from left slots, and the type of ram is 3200mhz lpx:
Corsair LPX 32GB 2 x 16GB Memory https://www.amazon.com/dp/B016ORTNI2/ref=cm_sw_r_cp_apa_iwDuyb0N86MYM I purchased 2 more sticks so I'll be populating all the slots once I install the other 2. I've tried setting the ram to default setting and to the 3200mhz setting but haven't tried much else as it seemed to be working properly since it would post and run in the scenario I described. I'll try out the suggestions and look more into that when I get home. I'll also check the approved list once I get home and can double check the specific model number on the packaging of the ram. Thank you for the help everyone. |
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jenson97 ![]() Newbie ![]() Joined: 14 Dec 2016 Status: Offline Points: 27 |
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Looks like my type and speed of memory is supported up to 8gb sticks but the 16GB sticks aren't listed. Could be not labeled as compatible or they just haven't updated the list since the 16gb chips have come out I don't know.
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Yea, shoot 'em an email through Tech Support and inquire of compatibility. Keep us posted when they reply please. |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Your MB Manual will show you which memory slots are A1 and B1. |
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jenson97 ![]() Newbie ![]() Joined: 14 Dec 2016 Status: Offline Points: 27 |
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Yeah they are in A1 and B1. Too tired tonight. Will test out some of the suggestions in the next few days. 12 hour days and an hour commute drain the energy out of me.
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jenson97 ![]() Newbie ![]() Joined: 14 Dec 2016 Status: Offline Points: 27 |
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And did send them a ticket asking about the compatibility. Should get back to me in a day or two.
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