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Z270 Fatal1ty Mini ITX Thunderbolt 3 Problems! |
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benone 
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Joined: 21 Nov 2017 Status: Offline Points: 1 |
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 Topic: Z270 Fatal1ty Mini ITX Thunderbolt 3 Problems!Posted: 21 Nov 2017 at 8:05pm |
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ICONchad
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Posted: 26 Jun 2017 at 4:52am |
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tech support with asrock is an absolute nightmare, questions go to someone in the usa which they say then needs to go to hq and then back to the usa and then to me which one question takes about a month to go round trip. Not only does it go around in circles but they don't seem to recall the ongoing status of issues..after months of work trying to figure out my thunderbolt issue their "answer" is the same thing we did the first time. I'm done with asrock, you just lost a customer for life.
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ICONchad
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Posted: 12 May 2017 at 6:04am |
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ICONchad
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Posted: 05 May 2017 at 1:05am |
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I'm still going around in circles with support. I've been told by other TB3 manufacturers that the firmware is ancient. They've had me try updating the hdmi certificate and reinstalling every other drivers. No luck.... I'm super frustrated as I bought this EXACTLY for the TB3 and I can't use it.. I have my mac sitting here that i'd really love to get rid of but I can't till I get this working properly.
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stefan33
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Posted: 24 Apr 2017 at 3:35pm |
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stefan33
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Posted: 18 Apr 2017 at 9:12pm |
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joelkernasenko
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Posted: 15 Apr 2017 at 8:25pm |
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plz post the response or solution once they reply. i got the same problem with pretty much the same system as yours. cheers jk
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ICONchad
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Posted: 14 Apr 2017 at 3:12am |
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Ya it's enabled. Got someone from support who is looking into it.
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stefan33
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Posted: 11 Apr 2017 at 7:37pm |
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Ok, but the first bios for default has Thunderbolt disabled.... I f you have installed the OS befor upgrading to the new bios may be the drivers aren't correctly installed. if you try to reinstall the thunderbolt drivers now what happend???
Here there is another one: http://forum.asrock.com/forum_posts.asp?TID=4627&title=fatal1ty-z270-gamingitx-ac-thunderbolt-3-issue I have the same motherboard but I haven't any Thunderbolt device for to try... I'm using Win 7 - 64 on a SM961... Are you using 7 or win 10?
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ICONchad
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Posted: 11 Apr 2017 at 7:49am |
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Ya I tried the new BIOS.. no luck
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