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Z790 Riptide Wifi - No Sound Devices
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bemolx View Drop Down
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Joined: 26 Aug 2024
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bemolx Quote  Post ReplyReply Direct Link To This Post Posted: 26 Aug 2024 at 4:45am
wow i can see now, im not the only one with this problem. updated mine to 10.01 as well recently and no audio... is there any solution other than RMA or buying additional hardware?
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 30 Aug 2024 at 3:43pm
Hi, upgraded my bios to 10.01 on Z790 Riptide Wifi motherboard. Now there is no sound. Windows says there are no output devices found and the Device Manager doesn't show the Realtek hardware under sound devices. It was working fine before the bios update. I tried reinstalling the sound drivers and motherboard drivers from the asrochk website, but nothing helped..
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dreamland95 View Drop Down
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Yea, I just purchased a USB sound card and it's working great. I'm giving up on the onboard sound.
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 31 Aug 2024 at 9:55am
buying a usb sound card is not a solution! why should i buy something else if i have sound built into my sound card? i want asrock to solve the problem!
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2024 at 9:55pm
up!
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Xaltar View Drop Down
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Points: 24053 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 06 Sep 2024 at 10:31pm
If you want a response from ASRock you will need to open a support ticket:
https://tw.asrock.com/events/web.asp

Good luck.
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AIan View Drop Down
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Points: 60 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AIan Quote  Post ReplyReply Direct Link To This Post Posted: 07 Sep 2024 at 2:46pm
Xaltar, I created a task a long time ago, but no one has answered me yet.
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