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Asrock x370 Fatality and gskill flarex issues

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ket View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ket Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2017 at 10:54pm
To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Teckie Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jul 2017 at 11:27pm
Originally posted by ket ket wrote:

To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.

Not sure if I fully understand because I installed the 2 sticks on the 2nd and 4th slots (A2+B2 and away from the cpu) according to the MOBO instruction.

Are you suggesting I should try A1+B1 ? 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2017 at 12:16am
Originally posted by ket ket wrote:

To put your RAM in dual channel mode you need to install it in banks A1+B1 or A2+B2. This weird arrangement is catching quite a few people off-guard where they are used to A1+A2 or B1+B2. I've tested a K4 with a very similar G.Skill kit and with UEFI 2.5 ran 3066MHz CL14 without any problems, switch your RAM to dual channel and try a 2933MHz divider as a starting point.


Weird arrangement? Dual channel, two channels, are labeled channel A and channel B. How else would you label/identify the two channels?

Channels A and B, or 1 and 2, or left and right, clearly identify which channel is which.

Check a quad/four channel memory board, Intel X99 for example, four memory channels, each channel with two slots, the channels labeled A, B, C, D.

What mother board manufacture is NOT labeling and separating the memory channels into A, B, etc? I cannot think of one mother board I have used, including Asus, Gigabyte, ECS, and Intel, that does not label multiple memory channels in this way. ASRock has used this labeling format for many, many years, if not always. That is clearly shown in the manual.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote nangu Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2017 at 12:34am
Originally posted by Teckie Teckie wrote:

@Mojobaggins

I found something very interesting: the screenshot of the first tab of your bios, the memory shown as dual channel but on mine it is shown as single channel ?!?!?! This is the problem I think.

Now why or what causes on mine I need to find out. 

Hi Teckie, check with your motherboard manual. For dual channel memory the memory sticks need to be inserted in slots A2 and B2 (the second and four slots starting from the CPU side)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Teckie Quote  Post ReplyReply Direct Link To This Post Posted: 19 Jul 2017 at 12:50am
Originally posted by nangu nangu wrote:

Originally posted by Teckie Teckie wrote:

@Mojobaggins

I found something very interesting: the screenshot of the first tab of your bios, the memory shown as dual channel but on mine it is shown as single channel ?!?!?! This is the problem I think.

Now why or what causes on mine I need to find out. 

Hi Teckie, check with your motherboard manual. For dual channel memory the memory sticks need to be inserted in slots A2 and B2 (the second and four slots starting from the CPU side)

I stated this 2 posts above this.


Anyway I just got off the phone with Asrock technician and it boiled down to 2 things it's either motherboard or CPU which is the culprit of the issue. I'm thinking about returning the motherboard.


Edit:

Now i know it's the motherboard for sure. B2 is defected after testing with each stick of memory. System would not posted with either stick in slot B2 but posted fine with A2.
I do not why I didnt think of testing with each memory in each slot before but somehow got a "hunch" that it's the faulty motherboard that i have. Asrock RMA is already approved and this sucker gonna get sent back in the morning.

BTW, in the email, Asrock stated that they will send me a certified board. Does this mean used ? Is this common practice ? 

Thanks to Mojobaggins for his assist.


Edited by Teckie - 20 Jul 2017 at 3:07am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Teckie Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jul 2017 at 3:09am
resolved for now.
Ryzen 1700X
Asrock X370 Fatal1ty prof gaming (1.0.0.6a)
G.Skill 8gx2 3200 FlareX 14-14-14-34 CAS 14 (F4-3200C14D-16GFX)
EVGA G3 750 80Gold
EVGA clc 280 AIO
960 EVO M.2
860 EVO SSD
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