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X399 Fatal1ty not booting with code 62
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alexmaz View Drop Down
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    Posted: 05 Feb 2018 at 10:19pm
Originally posted by wardog wardog wrote:

World Record RMA turnaround time Alex....?????

Yup! I bought it on Amazon. I asked for a replacement Saturday evening and they started processing the order on Sunday and sent it sunday afternoon. It arrived this morning at 8.45. I was very suprised about this too.

Technically it's not a RMA but a replacements from the seller. ASRock support still hasn't answered to my friday evening ticket Big smile


Edited by alexmaz - 05 Feb 2018 at 10:21pm
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wardog View Drop Down
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World Record RMA turnaround time Alex....?????
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alexmaz View Drop Down
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New motherboard is working fine with the GPU in the first pcie slot and ram in b2 a2 c2 d2, at 3200 Mhz.

Thanks for the support guys.
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lowdog View Drop Down
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If PCI-E slot 1 is not working with any graphics card then RMA the motherboard, simple!!!

Edited by lowdog - 04 Feb 2018 at 8:06am
X399 Fat Pro Gaming bios 3.10 - TR4 1900X - 64GB G-SKILL TridentZ F4-3200C14Q-64GTZ @ 3133MHz - Vega 64 AIO with EK block - WC Custom loop - 1500W Silverstone PSU - yay
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alexmaz View Drop Down
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Yes but I tried to set them at 3200 and it didn't boot. They are at 2933 now, didn't try 3200 again. I requested a motherboard replacement, I hope it's the motherboard.
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 04 Feb 2018 at 4:46am
Originally posted by alexmaz alexmaz wrote:

I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.



I'm calling this a mem compatibility issue, now, knowing that. I've seen that here a few times over the 40+ Kits I've gone through on varying boards.

Stability test it.

If it's stable, Thumbs Up Thumbs Up


ps: All newly introduced mem will Default to 2133 on your board.
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alexmaz View Drop Down
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I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.
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wardog View Drop Down
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Contact Corsair and inquire what they have. I don't list the Corsair Toll because Corsair IMO has really REALLY dropped the ball concerning mem for Ryzen/ThreadRipper.
http://www.corsair.com/en-us/memoryfinder?type=motherboard


RyMem list a G.Skill and Corsair Kit that works:
https://rymem.vraith.com/basic/view_by_mobo
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alexmaz View Drop Down
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Thanks for the links. The problem is that I'm limited to what I can find on Amazon Italia, which basically is some G.Skill and some Corsair, if I want a 3200 kit. They have the G.Skill Flare X compatible with this board but at an absurd price or not available.

There is also the non working first PCI-E slot to consider. It doesn't work with the 2 GPU I tried, which makes me believe there's something wrong with the motherboard. I can get a substitution from Amazon for the motherboard and see how it goes.
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 04 Feb 2018 at 12:04am
Don't rely on the QVL on ASRocks pages.

Instead, use the Memory Compatibility tools from the memory manufactures webpages.


Use the below tools to find Guaranteed compatible memory for your motherboard.

http://www.gskill.com/en/configurator?manu=52&chip=0&model=0

http://www.crucial.com/usa/en/advisor?cm_re=top-nav-_-flyout-memory-_-us-memory-advisor

https://www.kingston.com/us/memory/search/Options

https://patriotmemory.com/memory-finder/

http://www.pny.com/support/memory-configurator
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