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X399 Fatal1ty not booting with code 62

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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:31am
Originally posted by alexmaz alexmaz wrote:

Nothing, it doesn't see the sticks in c1 d1 or c2 d2.


You won't like this.

I know I know. That Kit is on ASRocks Memory QVL.

But, it isn't on G.Skills Compatabilty List for your board. No X399 boards from any manuf.
http://www.gskill.com/en/configurator?manu=52&chip=3073&model=3075

I've seen this happen before. It's kinda rare. It comes from early motherboard pre-release in-house BIOSes. BIOSes with rev's of like 0.27.

Have a friend with some mem on G.Skills link I presented above? To test?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:26am
Originally posted by alexmaz alexmaz wrote:

Sticks seems fine because they all work in the A nd B slots. Installing the CPU was a painfull process because of the screws 2 and 2 not taking. I'll try to redo it, but the pc works fine aside not seeing the ram, I installed Windows and it works fine.


Say what? Shocked
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alexmaz Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:24am
Sticks seems fine because they all work in the A nd B slots. Installing the CPU was a painfull process because of the screws 2 and 2 not taking. I'll try to redo it, but the pc works fine aside not seeing the ram, I installed Windows and it works fine.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:22am
Originally posted by MisterJ MisterJ wrote:

wardog, why do I want to refer users to a debug code list with about one tenth as many codes?


Why link them to codes that most likely (w)(d)on't show on Dr Debug?

Plus, it keeps everyone on the same page.

Thank you for your understanding.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:13am
alexmaz, you probably need to remove your CPU and make sure there are no bent pins or paste on pins.  Of course, you may have a board problem or bad sticks, but it seems awful extreme.

wardog, why do I want to refer users to a debug code list with about one tenth as many codes?

Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alexmaz Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:07am
Nothing, it doesn't see the sticks in c1 d1 or c2 d2.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alexmaz Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 9:39am
Hey Wardong, thanks for your answer. The manual says to use B2 A2 C2 D2. I'll try your configuration.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 9:36am
Originally posted by MisterJ MisterJ wrote:

alexmaz, these codes:  http://forum.hwbot.org/showthread.php?t=16017


MisterJ,

Please refer Users to the below link next time please.

http://asrock.com/support/faq.us.asp?id=334
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 9:34am
1) Latest BIOS 2.00 flashed?
2) 4-Pin, 8-Pin, AND 24-Pin power supplied to the MB from the PSU?
3) Memory, see below for correct placement of 1, 2, and 4 sticks
4) Memory, these slots you must, MUST, make positive the stic(s) get seated, fully. Double check them.

Begin using 1, ONE, stick in A1 that it boots.
Work? Boot?
Place a second stick in C1(now A1+C1) that it boots
Work? Boot
Now place the other/last two into D1 and B1(now D1+C1+A1+B1) that it boots
Work? Boot?


Post back please
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Post Options Post Options   Thanks (0) Thanks(0)   Quote alexmaz Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 9:19am
Thanks for the answers! I changed slot to the graphic card and now it boots. I updated the bios to 2.00 but it only see 16 gb of ram. I have 4 sticks of F43200C16Q-32GTZB G.SKILL. I tried to switch the ram around, but it only see those in the slots A2 and B2.

Both the 4 pin and 8 pin connectors are connected.
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