X399 Fatal1ty not booting with code 62

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Posted: 03 Feb 2018 at 6:57pm

Pins seems fine to me, I don't know how much you can see from this picture https://imgur.com/a/tBHjX

If I only put the ram in the C and D slot, 1 or 2 sticks, I get the code C0

Edited by alexmaz - 03 Feb 2018 at 6:59pm

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Posted: 03 Feb 2018 at 7:34pm

If it's a ram compatibility problem, I will end up changing both ram and motherboard because there's no way I can find something else on the QVL here for a price that isn't crazy. The flare x on the qvl cost almost 600 ??on Amazon italia and it's impossible to know if you I'll get a ver 4.31 of the corsair ram

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Posted: 03 Feb 2018 at 8:34pm

I installed the cpu again, same result. The system is stable but only see the ram in the A and B slots. The fisrt PCI-e slot still give the same problem. I'm inclined to RMA the motherboard.

Here a CPU-Z test just for fun https://valid.x86.fr/fhx1b8

Edited by alexmaz - 03 Feb 2018 at 8:37pm

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Posted: 04 Feb 2018 at 12:04am

Don't rely on the QVL on ASRocks pages.

Instead, use the Memory Compatibility tools from the memory manufactures webpages.

Use the below tools to find Guaranteed compatible memory for your motherboard.

http://www.gskill.com/en/configurator?manu=52&chip=0&model=0

http://www.crucial.com/usa/en/advisor?cm_re=top-nav-_-flyout-memory-_-us-memory-advisor

https://www.kingston.com/us/memory/search/Options

https://patriotmemory.com/memory-finder/

http://www.pny.com/support/memory-configurator

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Posted: 04 Feb 2018 at 12:31am

Thanks for the links. The problem is that I'm limited to what I can find on Amazon Italia, which basically is some G.Skill and some Corsair, if I want a 3200 kit. They have the G.Skill Flare X compatible with this board but at an absurd price or not available.

There is also the non working first PCI-E slot to consider. It doesn't work with the 2 GPU I tried, which makes me believe there's something wrong with the motherboard. I can get a substitution from Amazon for the motherboard and see how it goes.

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Posted: 04 Feb 2018 at 1:35am

Contact Corsair and inquire what they have. I don't list the Corsair Toll because Corsair IMO has really REALLY dropped the ball concerning mem for Ryzen/ThreadRipper.
http://www.corsair.com/en-us/memoryfinder?type=motherboard

RyMem list a G.Skill and Corsair Kit that works:
https://rymem.vraith.com/basic/view_by_mobo

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Posted: 04 Feb 2018 at 3:11am

I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.

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Posted: 04 Feb 2018 at 4:46am

alexmaz wrote:

I was able to boot with all 4 sticks in A and B slots. It's still dual channel but boots with 32 GB. It's at 2133 Mhz . I don't know what to do.

I'm calling this a mem compatibility issue, now, knowing that. I've seen that here a few times over the 40+ Kits I've gone through on varying boards.

Stability test it.

If it's stable, Thumbs Up

ps: All newly introduced mem will Default to 2133 on your board.

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Posted: 04 Feb 2018 at 5:50am

Yes but I tried to set them at 3200 and it didn't boot. They are at 2933 now, didn't try 3200 again. I requested a motherboard replacement, I hope it's the motherboard.

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