Fatal1ty Z370 Gaming-ITX/ac GPU not detected |
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Temnis
Newbie Joined: 10 Sep 2019 Location: Germany Status: Offline Points: 10 |
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I asked the ASRock Support. Maybe they have an idea how to fix this.
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Temnis
Newbie Joined: 10 Sep 2019 Location: Germany Status: Offline Points: 10 |
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I got it finally working again! It is definitly a BIOS-Bug.
If there is a M2 SSD (PCIe) connected and a GPU connected (PCIe) and you do a CMOS Reset, you will get a Black Screen. The integrated GPU of the CPU will also be disabled,(because that is the default behavior after a CMOS Reset if the Mainboard detects a dedicated GPU. So the Mainboard seems to detect the dedicated GPU. But all the display ports deliver no signal. Now if you shut down your system, disconnect the power cable, remove the M2 SSD, press the CMOS Button and start the system again it will run for a few seconds and restart. After that you will get a signal from your dedicated GPU and you can press F2 to get into the BIOS. Now shut down your system again and reinsert the M2 SSD. Now your system should start without problems using the dedicated GPU. TLDR:
Hope this helps the next guy having this problem. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22748 |
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Thanks for sharing your fix Temnis
Edited by Xaltar - 18 Sep 2019 at 2:16am |
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Temnis
Newbie Joined: 10 Sep 2019 Location: Germany Status: Offline Points: 10 |
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Had this bug again today. When will this be fixed?
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muebbel
Newbie Joined: 15 May 2020 Status: Offline Points: 3 |
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Same now here... March 2020 and still this bug... and i dont get it working. Just the onboard GPU works. No nvidia card works... 1660super, rtx2060 or a little one without PCIe-Power...nothing.
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ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8532 |
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Dear forum users,
Thanks for posting your query to the ASRock forum. We would like to learn more about the symptoms that are having with Z370 Gaming ITX/ac. There is some information that we'd like to know. 1. Can such a symptom be reproduced 100% with specific steps? 2. Are the BIOS default loaded? With thanks, ASRock TSD Edited by ASRock_TSD - 15 May 2020 at 3:21pm |
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muebbel
Newbie Joined: 15 May 2020 Status: Offline Points: 3 |
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For me it doesnt matter if the M.2 (FireCuda 520 2TB ZP2000GM3A002) is connected or not, the PCIe GPU (tests with multiple nvidia) isnt recognized.
The steps for solving the problem in this thread arent working from my point.. Loading the Bios defaults (without clear CMOS button) dont help too. And btw.. latest Bios was flashed (after GPU wasnt recognized). |
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ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8532 |
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Dear Muebbel,
Thanks for the reply. Since the motherboard of yours might be faulty, kindly contact the store where the motherboard was purchased from for further assistance. With thanks, ASRock TSD |
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Temnis
Newbie Joined: 10 Sep 2019 Location: Germany Status: Offline Points: 10 |
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And again. This is 100% reproducible. Why isn't it getting a fix?
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Temnis
Newbie Joined: 10 Sep 2019 Location: Germany Status: Offline Points: 10 |
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Again today. I am contacting support. I am finally done. I just want to return it...
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