Audio problem from X370 Gaming-ITX/ac

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   I'm not able to listen any audio on my pc. If use an HDMI connection everything works, but if I use onboard audio fail.
I would like to fix my problem and a solution. 
My BIOS is 4.2 and Win10.
Thanks for the help.

Edited by Devilseye - 06 Mar 2018 at 12:24pm

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Devilseye Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote Devilseye Report Post Thanks(0) Quote Reply Topic: Audio problem from X370 Gaming-ITX/ac Posted: 06 Mar 2018 at 11:51am
	I'm not able to listen any audio on my pc. If use an HDMI connection everything works, but if I use onboard audio fail. I would like to fix my problem and a solution. My BIOS is 4.2 and Win10. Thanks for the help. Edited by Devilseye - 06 Mar 2018 at 12:24pm

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 06 Mar 2018 at 12:26pm
	Dear Devilseye, Greetings, this is ASRock TSD. According to your audio question, we provide some suggestions for verifying: 1. Please refer to the user manual to clear CMOS. (Page 27) http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Gaming-ITXac.pdf 2. Remove other audio devices, only plug a speaker to rear audio to verify. 3. Uninstall the Audio driver from control panel>program first and reinstall the driver below to verify. http://www.asrock.com/MB/AMD/Fatal1ty%20X370%20Gaming-ITXac/index.asp#Download 4. If possible, please reinstall OS or install another HDD/SSD with clean OS to verify. 5. If possible, please install other sound devices to verify. Thanks! All the best, ASRock TSD