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Memory compatibly problem? |
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Elightstorm ![]() Newbie ![]() Joined: 11 Nov 2017 Status: Offline Points: 17 |
![]() ![]() ![]() ![]() ![]() Posted: 27 Mar 2018 at 4:36pm |
Hello,
Cannot start my AB350M Pro4 1.3 bios just black screen when installing Crucial DDR4. But it runs well with Patriot DDR4. Is it memory problem, or its not compatible with the motherboard. Please help me. |
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ASRock_TSD ![]() ASRock_Official ![]() Joined: 20 Mar 2015 Status: Offline Points: 8832 |
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Dear Elightstorm, Greetings, this is ASRock TSD. For memory compatibility, we provide some suggestions for checking: 1. Please clear CMOS to verify. 2. Please only install one stick memory to each DRAM slot by turns to verify. 3. Please install another memory to boot into BIOS setup; use Instant Flash to update BIOS P3.40 to verify. http://www.asrock.com/MB/AMD/AB350M%20Pro4/index.asp#BIOS If symptom stills the same with this module, we suggest referring to our memory QVL to install supported memory for your system setup: Thanks! All the best, ASRock TSD |
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