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AB350M PRO4 no shutdown |
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Rubi 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 13 |
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 Topic: AB350M PRO4 no shutdownPosted: 28 Dec 2018 at 3:00pm |
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Weird symptom.
When turn off the computer in Win10 button, the fans continue to run. Only must make a forced shutdown on the board. Please advise, thanks. |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 28 Dec 2018 at 3:18pm |
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Dear Rubi,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please enter the BIOS setup and load BIOS default setting via [F9] key to verify. 2. Please re-install the drivers from below link to verify. https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#Download 3. Please install bare bone devices; CPU, one stick memory, graphics card and system disk to check if system can work stably. 4. If possible, please install another HDD with clean OS or re-install OS to verify the OS environment. Thanks! All the best, ASRock TSD |
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