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X570 Pro4 USB woes

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gskillas View Drop Down
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    Posted: 01 Oct 2024 at 1:10pm
Hello all

I have an X570 Pro4 MB with NVIDIA 4070 and AMD Ryzen 7 5800X and I am experiencing problems with USB storage devices (tried two: one that presents itself as an USB stick and one vanilla USB stick). I am running Linux so when I bought the X570 I switched MB and video card and kept everything else (including the OS). The stirage devices worked without a glitch with the old MB, and they still work, however they leave hanging processes, which prevent the system from powering off or rebooting:

chalki:~ # ps axu | grep " D "
root     25051 0.0 0.0      0     0 ?        D    07:10   0:01 [kworker/5:2+usb_hub_wq]
root     28080 0.0 0.0   5812 2248 pts/0    S+   08:48   0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root     28085 0.0 0.0      0     0 ?        D    08:48   0:00 [kworker/5:0+pm]
root     28128 0.0 0.0   5812 2108 pts/0    S+   08:48   0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root       570 0.0 0.0      0     0 ?        D    03:34   0:03 [kworker/5:1+pm]
root      5388 0.0 0.0      0     0 ?        D    05:55   0:00 [usb-storage]
root      5536 0.0 0.0   5812 2248 pts/0    S+   05:56   0:00 grep --color=auto D
chalki:~ # ps axu | grep " D "
root       570 0.0 0.0      0     0 ?        D    03:34   0:04 [kworker/5:1+usb_hub_wq]
root      5408 0.0 0.0      0     0 ?        D    05:55   0:01 [kworker/7:2+usb_hub_wq]
root     13550 0.0 0.0   4876 2824 ?        D    06:50   0:00 eject /dev/sdc
root     13557 0.0 0.0   5812 2236 pts/0    S+   06:50   0:00 grep --color=auto D

I habe BIOS 5.60 installed. Any idea what I can do about it?

Best

George
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gskillas Quote  Post ReplyReply Direct Link To This Post Posted: 02 Oct 2024 at 7:32am
Updated BIOS to 5.63 testing it for the next few days.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gskillas Quote  Post ReplyReply Direct Link To This Post Posted: 03 Oct 2024 at 9:18pm
This did not change anything; still system fails to reboot as /usr/bin/eject is stuck in "D" state (from ps manpage):

D    uninterruptible sleep (usually IO)

Any solution/workaround?

TIA

George
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gskillas Quote  Post ReplyReply Direct Link To This Post Posted: 13 Oct 2024 at 10:54pm
Ok, I have installed a PCI USB card, and up to now it seems to work. Fingers crossed.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gskillas Quote  Post ReplyReply Direct Link To This Post Posted: 27 Oct 2024 at 7:28pm
So this is the solution. Just do not use the internal chipset for USB storage devices.
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