deskmeet b660 lost USB after wake up

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   When the computer goes to sleep and wakes up, the USB controller doesn't seem to work properly:
1. Cannot  recognize USB port device.  (all USB3 ports) 
2. The bluetooth device does not work. ( AX200 via motherboard internal USB )

And occasionally blue screen.

Configuration:
Deskmeet b660+ intel 12700
Memory: Micron 8G*4, passed the test (memtest86 pro)
Power: FSP MS450
Cooling: AXP120-X67

OS: Win11 Pro.

Can anyone help?

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dazhou Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Sep 2022 Status: Offline Points: 20	Post Options Post Reply Quote dazhou Report Post Thanks(0) Quote Reply Topic: deskmeet b660 lost USB after wake up Posted: 06 Sep 2022 at 6:07pm
	When the computer goes to sleep and wakes up, the USB controller doesn't seem to work properly: 1. Cannot recognize USB port device. (all USB3 ports) 2. The bluetooth device does not work. ( AX200 via motherboard internal USB ) And occasionally blue screen. Configuration: Deskmeet b660+ intel 12700 Memory: Micron 8G*4, passed the test (memtest86 pro) Power: FSP MS450 Cooling: AXP120-X67 OS: Win11 Pro. Can anyone help?

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 9365	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 20 Sep 2022 at 5:22pm
	I Think it would be best to contact ASRock support. https://tw.asrock.com/events/tsd.asp When using gmail, always check your spam folder I see this issue sometiems, when wireless keyboard / mouse are used, the USB dongle can cause disruption of the conenction, since it uses the same frequency as the communication of USB3 You canalso try to boot from a USB stick with Ubuntu, and see if this has similar problems, if yes, it is hardware related, if no, it is OS related
	Kind Regards