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Front audio panel issue

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Anju84 View Drop Down
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Joined: 10 Nov 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Anju84 Quote  Post ReplyReply Direct Link To This Post Topic: Front audio panel issue
    Posted: 29 May 2020 at 2:38pm
The earphone on the front panel is not working correctly on x470 master sli.
When listening music or youtube video, the audio level is extremely low even I set it to maximum volume.
Installing website audio driver does not help, and also reinstall win10.
I have no idea now, if there anything I can try?
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2020 at 2:43pm
Dear Anju84,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions to verify:

1. Please enter BIOS setup and press [F9] to load BIOS default settings.
2. Please connect the earphone to rear audio jack.
3. As the sound quality and volume also depend on the devices. If possible, please install other earphone devices.
4. If possible, please try to connect other speakers/headphones.


Thanks!

All the best,
ASRock TSD
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