Frontal panel USB does not work

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   Hi guys,
I have an ASROCK X470 taichi motherboard. But my USB front panel does not work. I already changed the cables but stills fail. Could anyone guide me? I expect the answer.

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-BaarLun- Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 12	Post Options Post Reply Quote -BaarLun- Report Post Thanks(0) Quote Reply Topic: Frontal panel USB does not work Posted: 04 Feb 2020 at 11:24am
	Hi guys, I have an ASROCK X470 taichi motherboard. But my USB front panel does not work. I already changed the cables but stills fail. Could anyone guide me? I expect the answer.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 04 Feb 2020 at 11:47am
	Dear -BaarLun-, Greetings, this is ASRock TSD. Regarding to your USB problem, we'd like to know if the front USB ports work under BIOS environment. Please power on the system and press [Delete] to enter BIOS setup. Plug your USB Keyboard/Mouse to front USB ports and check if the ports work. If not, we would suggest contacting your MB supplier for further physical checking and assistance. If the USB works under BIOS but not OS environment, please enter OS and reinstall the AMD all in 1 with VGA driver from our Driver support page below. https://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#Download Thanks! All the best, ASRock TSD

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 05 Feb 2020 at 4:40am
	probably totally different, but I had an ASRock x470 Master SLI/ac and switched to an ASRock x570 Steel Legend. Front USB worked fine with the X470 but put in the x570 and front USB stopped working .. I thought it was a bad header on the x570 ... bought a different case and mounted the x570 in it and front USB works now.
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|