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External USB no Detection
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-BaarLun- View Drop Down
Newbie
Newbie


Joined: 11 Nov 2017
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Points: 12 		Post Options Post Options   Thanks (0) Thanks(0)   Quote -BaarLun- Quote  Post ReplyReply Direct Link To This Post Topic: External USB no Detection
    Posted: 22 Jun 2018 at 5:04pm
Hello,
I can't detect on my new AB350 pro4 an external usb 2.0 device.
Is there a way to do this?
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ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
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Points: 8787 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jun 2018 at 5:18pm
Dear -BaarLun-,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please enter to the BIOS setup then press [F9] to load BIOS default setting.

2. Please plug the USB device to other USB ports to verify.

3. If possible, please use another USB device to verify.

4. If possible, please use this USB to another motherboard to make sure if this USB can work normally.

5. If possible, please re-install a clean supported Windows10 OS for verifying.


Thanks!

All the best,
ASRock TSD
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