Lost I/O on PC; help debugging please

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   Cyberpower PC Model C-series (don't buy from them)

X570 Phantom Gaming 4-CB
Radeon RX 5700 8G
16G RAM

Needed to add a second monitor, but the shield over the I/O ports was misaligned with the ports themselves, so I had to remove a fan to get to the shield and subsequently remove the shield. Upon reassembly, PC no longer outputs any signal to monitor, or takes input from any keyboard attached (num-lock does not toggle the associated light, which i'm told means it's not communicateing with the BIOS; could be wrong about that).

Please advise

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MolyCrys Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2020 Status: Offline Points: 4	Post Options Post Reply Quote MolyCrys Report Post Thanks(0) Quote Reply Topic: Lost I/O on PC; help debugging please Posted: 22 Apr 2020 at 8:03am
	Cyberpower PC Model C-series (don't buy from them) X570 Phantom Gaming 4-CB Radeon RX 5700 8G 16G RAM Needed to add a second monitor, but the shield over the I/O ports was misaligned with the ports themselves, so I had to remove a fan to get to the shield and subsequently remove the shield. Upon reassembly, PC no longer outputs any signal to monitor, or takes input from any keyboard attached (num-lock does not toggle the associated light, which i'm told means it's not communicateing with the BIOS; could be wrong about that). Please advise

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 22 Apr 2020 at 10:06am
	That has the funky custom case? I'd open it up and double checks all the connectors ..etc inside... if you can't tell what's not connected properly .. take all the components out of the case and see if it will fire up If it's still under warranty . . go that route if you can't figure it out.
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