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Deskmini A300 Ryzen 3 always restart during Passma

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gideve View Drop Down
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Joined: 31 Jul 2019
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gideve Quote  Post ReplyReply Direct Link To This Post Topic: Deskmini A300 Ryzen 3 always restart during Passma
    Posted: 31 Jul 2019 at 12:53am
I have a new unit Deskmini A300 with:
Ryzen 3 2200G
Team DDR4 4Gb x 2 2400
Apacher 240gb SSD
Working fine but,
When i run Performance Test by PassMark, always restart during 2D Graphic Testing @ Windows Interface testing. Anyone have the same issue?
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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2019 at 3:33pm
Dear Gideve,

Thank you for posting your query to ASRock forum.
Regarding your question about the restart, kindly check a few points below:
1. Please make sure that the driver from the link below is downloaded and installed.
http://asrock.pc.cdn.bitgravity.com/Drivers/AMD/AllIn1/AllIn1(v18.50.16.01_WHQL).zip
2. Please make sure that CPU has enough CPU cooling.
3. Please try with one memory module installed.
4. Please load the BIOS to default by F9 and F10 button.

If the problem persists, please let us know the information below:
1. Windows version(19H1 or RS5)
2. BIOS version.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 02 Aug 2019 at 3:37pm
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