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fatal1ty mouse port fail |
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showcurtis 
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Joined: 06 Aug 2017 Status: Offline Points: 3 |
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 Topic: fatal1ty mouse port failPosted: 25 Aug 2017 at 11:27am |
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I have a problem about fatal1ty mouse port function on X370 PRO gaming.
When trying to install it but say: This utility is not for this platform. How can I get this tool work. Please help!!
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8787 |
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Posted: 31 Aug 2017 at 4:23pm |
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Dear Showcurtis, Greetings, this is ASRock TSD. If you would like to use this Fatal1ty Mouse Port utility on this model, please follow below steps: 1. Please make sure the App Shop has been uninstalled through control panel. 2. Please refer below link to download latest APP Shop ver:1.0.31 3. Please download Fatal1ty Mouse Port utility from App Shop again. After that, this function could work well on your system. Note: Please connect the USB device to USB3_1 as below picture for using this function.  Thanks! All the best, ASRock TSD |
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x58haze
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Joined: 26 Apr 2017 Location: Venezuela Status: Offline Points: 124 |
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Posted: 08 Sep 2017 at 6:50am |
I really need your help because i have the Asrock Ab350 Fatality, and when opening F-STREAM doesn't bring options to changes my polling rate Look, i tried to connected either 1 or 2, and the F-STREAM opens but it doesn't brings the menu of TOOLS or polling rate changer... i tried others mice Same result...  This how it looks when F-STREAM downloaded for windows 10-64 bits from Asrock Ab350 Fatality k4 Gaming... look:  |
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ASRock_TSD wrote: