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Z790 Riptide Wifi - No Sound Devices |
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bemolx 
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Joined: 26 Aug 2024 Status: Offline Points: 15 |
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 Posted: 26 Aug 2024 at 4:45am |
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wow i can see now, im not the only one with this problem. updated mine to 10.01 as well recently and no audio... is there any solution other than RMA or buying additional hardware?
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 60 |
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Posted: 30 Aug 2024 at 3:43pm |
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Hi, upgraded my bios to 10.01 on Z790 Riptide Wifi motherboard. Now there is no sound. Windows says there are no output devices found and the Device Manager doesn't show the Realtek hardware under sound devices. It was working fine before the bios update. I tried reinstalling the sound drivers and motherboard drivers from the asrochk website, but nothing helped..
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dreamland95
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Joined: 26 Jul 2024 Location: US Status: Offline Points: 65 |
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Posted: 31 Aug 2024 at 7:29am |
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Yea, I just purchased a USB sound card and it's working great. I'm giving up on the onboard sound.
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 60 |
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Posted: 31 Aug 2024 at 9:55am |
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buying a usb sound card is not a solution! why should i buy something else if i have sound built into my sound card? i want asrock to solve the problem!
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 60 |
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Posted: 06 Sep 2024 at 9:55pm |
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up!
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 25058 |
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Posted: 06 Sep 2024 at 10:31pm |
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If you want a response from ASRock you will need to open a support ticket:
https://tw.asrock.com/events/web.asp Good luck. |
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AIan
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Joined: 30 Aug 2024 Status: Offline Points: 60 |
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Posted: 07 Sep 2024 at 2:46pm |
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Xaltar, I created a task a long time ago, but no one has answered me yet.
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Dan H
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Joined: 28 Oct 2024 Location: FL Status: Offline Points: 15 |
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Posted: 28 Oct 2024 at 4:24am |
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Just updated my bios to 11.01 and now have no sound, no audio devices, no realtek driver only shows nividia high def audio driver which I uninstall but it comes back on restart so I disabled it but downloading realtek driver and installing does not work it does not show up. Anyone have a fix, everything worked fine before bios update cant game with a dead headset.
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Dan H
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gravijax
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Joined: 12 hours 24 minutes ago Status: Offline Points: 15 |
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Posted: 12 hours 21 minutes ago at 2:59am |
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I have also just updated my bios to 11.01 and now have no sound. I tried to reinstall the Realtek driver but I still can't get any sound from the motherboard. Sound was working until I updated to this bios. Anyone managed to resolve this issue?
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