ASRock Z690 Pro RS LGA 1700 iGPU

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   I purchased an ASRock Z690 Pro RS LGA 1700 motherboard brand new from NE.  I would like to use the board with an i5-12500 which has the UHD 770 iGPU.  I got the i5-12500 NOT the i5-12500F which doesn't have the igpu.

The motherboard lights up the vga and boot led at boot time and goes no further.  I put an old graphics card I had laying around and connected it to my monitor over it's DVI port and I'm able to boot and install an OS but the iGPU remains non-existent to every tool I have tried to see it.

Tried cmos reset every which way.

I'm at a loss.  The CPU is on the supported list.  Support hasn't responded so my only option is to send the thing back.  Any brilliant ideas or should I just bail?

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dt2019 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Mar 2023 Location: USA Status: Offline Points: 20	Post Options Post Reply Quote dt2019 Report Post Thanks(0) Quote Reply Topic: ASRock Z690 Pro RS LGA 1700 iGPU Posted: 10 Mar 2023 at 9:32am
	I purchased an ASRock Z690 Pro RS LGA 1700 motherboard brand new from NE. I would like to use the board with an i5-12500 which has the UHD 770 iGPU. I got the i5-12500 NOT the i5-12500F which doesn't have the igpu. The motherboard lights up the vga and boot led at boot time and goes no further. I put an old graphics card I had laying around and connected it to my monitor over it's DVI port and I'm able to boot and install an OS but the iGPU remains non-existent to every tool I have tried to see it. Tried cmos reset every which way. I'm at a loss. The CPU is on the supported list. Support hasn't responded so my only option is to send the thing back. Any brilliant ideas or should I just bail?

threadzipper1957 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 05 Mar 2022 Status: Offline Points: 9365	Post Options Post Reply Quote threadzipper1957 Report Post Thanks(0) Quote Reply Posted: 14 Mar 2023 at 10:26pm
	Did You try flashing UEFI via the Flasahback function? (version 14.01 See page 26 in the manual https://download.asrock.com/Manual/Z690%20Pro%20RS.pdf When You are in UEFI, on the Main page, it shoukld tell you which CPU is identified by the Intel Microcode. When You use a graphics card, and install Windows, is there a built-in graphics card present in device manager, if not, it could be a defective CPU
	Kind Regards