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BIOS freeze |
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Nayuu 
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Joined: 11 Nov 2017 Status: Offline Points: 18 |
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 Topic: BIOS freezePosted: 12 Apr 2019 at 3:26pm |
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Hello,
When entering to BIOS by pressing del, the PC hangs on the first page of the BIOS Both the keyboard and the mouse freeze But if I enter to WIN10 OS, there is all working. I want to XMP memory so I need to work in BIOS page. Please help me. |
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Nayuu
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Joined: 11 Nov 2017 Status: Offline Points: 18 |
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Posted: 12 Apr 2019 at 5:30pm |
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Sorry, b450 pro4
my bad |
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Xaltar
Moderator Group 
Joined: 16 May 2015 Location: Europe Status: Offline Points: 27473 |
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Posted: 12 Apr 2019 at 6:12pm |
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Try different USB ports and if that fails try different peripherals, typically cheap ones have a better chance of working as they lack proprietary firmware. Let us know how it goes.
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 12 Apr 2019 at 7:10pm |
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Dear Nayuu,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please refer to user manual page.27 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Pro4.pdf 2. Please re-install the CPU and memory to verify. 3. Please install one stick memory to each slot to check if the system can boot into the BIOS properly. 4. Please check the CPU and chassis thermal flow. 5. If possible, please change another CPU and memory to verify. Thanks! All the best, ASRock TSD |
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