TPM2-S module supported off on Z87E-ITX

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   Hi, 
I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Security Device Support

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

I resetted the BIOS, reinstalled the module, enabled the TPM module in the gpedit.msc, but doesn't worked.

I submitted a technical support request today with the ASRock website too.

Any thoughts or suggestions would be appreciated.

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yaqushi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26 Jan 2019 Status: Offline Points: 6	Post Options Post Reply Quote yaqushi Report Post Thanks(0) Quote Reply Topic: TPM2-S module supported off on Z87E-ITX Posted: 24 Apr 2020 at 4:43pm
	Hi, I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module. In the UEFI setup, under Advanced\Trusted Computing, I have enabled: Security Device Support but the Current Status Information is Support Turned Off remains. When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS. I resetted the BIOS, reinstalled the module, enabled the TPM module in the gpedit.msc, but doesn't worked. I submitted a technical support request today with the ASRock website too. Any thoughts or suggestions would be appreciated.