X370 Gaming-ITX/ac, R5 5500 support

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hello.

I'm having problems upgrading my processor in my Fatal1ty X370 Gaming-ITX/ac.  It's got an A8-9600 but I'm trying to upgrade to a Ryzen 5 5500.  The BIOS was at 5.70 but when I put the new CPU in, the fans turn on for a few seconds then they shut off and turn on again.  If I put the 9600 in, the system boots.  I upgraded to 5.90 but it still does the same thing.  I've also cleared the CMOS with the jumper and left the battery unplugged over night without the system plugged in.  

What else can I try?

Thank you!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
techrider Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: Yesterday Status: Offline Points: 15	Post Options Post Reply Quote techrider Report Post Thanks(0) Quote Reply Topic: X370 Gaming-ITX/ac, R5 5500 support Posted: Yesterday at 6:30am
	Hello. I'm having problems upgrading my processor in my Fatal1ty X370 Gaming-ITX/ac. It's got an A8-9600 but I'm trying to upgrade to a Ryzen 5 5500. The BIOS was at 5.70 but when I put the new CPU in, the fans turn on for a few seconds then they shut off and turn on again. If I put the 9600 in, the system boots. I upgraded to 5.90 but it still does the same thing. I've also cleared the CMOS with the jumper and left the battery unplugged over night without the system plugged in. What else can I try? Thank you!

wino Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 30 Sep 2017 Status: Offline Points: 280	Post Options Post Reply Quote wino Report Post Thanks(1) Quote Reply Posted: 12 hours 20 minutes ago at 9:17pm
	The first BIOS version that recognizes the Ryzen 5500 is version 7.0. However, I don't know how you're supposed to flash it, since it also stops supporting the Bristol Ridge (A8-9600). It's a tough situation :)
	AB350 Gaming-ITX/ac 10.43 BIOS (AGESA 1.2.0.F) \| Ryzen 5 5600 \| G.Skill Flare X 2x8GB @ 3466 14-14-14-28 1.4 V \| Zotac RTX 5060 SOLO \| Kingston KC3000 1 TB M.2 \| Plywood case 24x22x21 cm

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 28583	Post Options Post Reply Quote Xaltar Report Post Thanks(1) Quote Reply Posted: 9 hours 13 minutes ago at 12:24am
	wino pretty much hit the nail on the head. Your best bet would be to take your system in to a tech store/specialist and have them update the BIOS for you. Otherwise you will need a CPU that is supported by version 7.0 to perform the update safely.