ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 Gaming-ITX/ac, R5 5500 support
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 Gaming-ITX/ac, R5 5500 support

 Post Reply Post Reply
Author
Message
techrider View Drop Down
Newbie
Newbie


Joined: 16 Aug 2025
Status: Offline
Points: 45
Post Options Post Options   Thanks (0) Thanks(0)   Quote techrider Quote  Post ReplyReply Direct Link To This Post Topic: X370 Gaming-ITX/ac, R5 5500 support
    Posted: 16 Aug 2025 at 6:30am
Hello.

I'm having problems upgrading my processor in my Fatal1ty X370 Gaming-ITX/ac. It's got an A8-9600 but I'm trying to upgrade to a Ryzen 5 5500. The BIOS was at 5.70 but when I put the new CPU in, the fans turn on for a few seconds then they shut off and turn on again. If I put the 9600 in, the system boots. I upgraded to 5.90 but it still does the same thing. I've also cleared the CMOS with the jumper and left the battery unplugged over night without the system plugged in.

What else can I try?

Thank you!
Back to Top
wino View Drop Down
Groupie
Groupie
Avatar

Joined: 30 Sep 2017
Status: Offline
Points: 295
Post Options Post Options   Thanks (2) Thanks(2)   Quote wino Quote  Post ReplyReply Direct Link To This Post Posted: 16 Aug 2025 at 9:17pm
The first BIOS version that recognizes the Ryzen 5500 is version 7.0. However, I don't know how you're supposed to flash it, since it also stops supporting the Bristol Ridge (A8-9600). It's a tough situation :)
AB350 Gaming-ITX/ac 10.43 BIOS (AGESA 1.2.0.F) | Ryzen 5 5600 | G.Skill Flare X 2x8GB @ 3466 14-14-14-28 1.4 V | Zotac RTX 5060 SOLO | Kingston KC3000 1 TB M.2 | Plywood case 24x22x21 cm
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 28598
Post Options Post Options   Thanks (2) Thanks(2)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: Yesterday at 12:24am
wino pretty much hit the nail on the head. Your best bet would be to take your
system in to a tech store/specialist and have them update the BIOS for you. Otherwise
you will need a CPU that is supported by version 7.0 to perform the update safely.
Back to Top
techrider View Drop Down
Newbie
Newbie


Joined: 16 Aug 2025
Status: Offline
Points: 45
Post Options Post Options   Thanks (0) Thanks(0)   Quote techrider Quote  Post ReplyReply Direct Link To This Post Posted: 4 hours 38 minutes ago at 10:59pm
Thank you both for your responses. I guess I should have read more than "Ryzen support" - I have a Ryzen 1600x in another system that I could probably use to get that board up to the correct version. Maybe I'll try that out.
Back to Top
techrider View Drop Down
Newbie
Newbie


Joined: 16 Aug 2025
Status: Offline
Points: 45
Post Options Post Options   Thanks (0) Thanks(0)   Quote techrider Quote  Post ReplyReply Direct Link To This Post Posted: 2 hours 1 minutes ago at 1:36am
Update, with my 1600X I was able to get the BIOS flashed to 7.40 and the 5500 now works and I have a Happy Son!

Thanks for the help!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.047 seconds.