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B650 HDV/M.2, Intel JHL8540 support |
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Rwan007 
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Joined: 06 Sep 2025 Status: Offline Points: 75 |
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 Topic: B650 HDV/M.2, Intel JHL8540 supportPosted: 09 Sep 2025 at 12:38am |
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Hello,
I bought a B650 HDV/M.2 motherboard and a Thunderbolt 4 AIC R2.0 expansion card to make a Razer Core X V2 work via Thunderbolt. This one refuses to start. It seems that the FW of the Intel JHL8540 needs the latest version. Can Asrock provide support for Thunderbolt 4 AIC R2.0? |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 29518 |
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Posted: 09 Sep 2025 at 1:56am |
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You can open a support ticket with ASRock support, this issue requires a BIOS/FW
update so there is nothing I can do to help you as I am just a community moderator. Edited by Xaltar - 09 Sep 2025 at 6:31am |
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Rwan007
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Joined: 06 Sep 2025 Status: Offline Points: 75 |
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Posted: 09 Sep 2025 at 2:51pm |
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Hello,
Thank you for your response. I have opened a ticket. |
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Rwan007
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Posted: 5 hours 53 minutes ago at 6:26pm |
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Customer service response:
The firmware needs to be updated. A new firmware is in development. wait and see |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 29518 |
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Posted: 42 minutes ago at 11:37pm |
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Great, that means they are aware of the situation and are working on it. Thanks
for sharing the response. |
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