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ASROCK RGB no working

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flS347qF View Drop Down
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Joined: 11 Nov 2017
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    Posted: 25 Sep 2020 at 12:04pm
I have installed ASROCK LED utility with new win10 OS and the board is using just a month B450 Steel Legend. I try to change its color but no effect and it just light on and off repeatedly. Is this motherboard or utility problem?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 25 Sep 2020 at 2:22pm
Dear flS347qF,

Greetings, this is ASRock TSD.


Regarding this problem, we suggest downloading the latest Polychrome utility and flash the RGB LED firmware manually, kindly refer to following steps.

1. Uninstall the ASRock Polychrome you are using in Control Panel and make sure the ASRRGB folder disappears.

2. Download ASRock Polychrome RGB ver:2.0.71 utility by below link and install it.
https://www.asrock.com/MB/AMD/B450%20Steel%20Legend/index.asp#Download

3. Type "CMD" in search bar and right click to choose "Run as administrator".

4. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin"

5. Flash the RGB chip using the following command "WriteFW.bat"

After step 5, kindly wait about 30 sec and the FW flash will be finished.


Thanks!

All the best,
ASRock TSD
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flS347qF View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote flS347qF Quote  Post ReplyReply Direct Link To This Post Posted: 30 Sep 2020 at 2:48pm
Hey, i just want to say thank you.
Your SOP is very clear and now i can use the polychrome after flash the firmware.
ASRock is good!!
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