Win Installer hangs at first screen

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Finally got it working.
A) Win 10 only, Motherboard doesn't support Win 7. (so a bunch of my test failures were due to that.)
B) It really seems like the mouse/keyboard must use the 2 USB ports that are right near the old PS/2 style connector.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
CasaDelGato Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Mar 2021 Status: Offline Points: 65	Post Options Post Reply Quote CasaDelGato Report Post Thanks(0) Quote Reply Topic: Win Installer hangs at first screen Posted: 27 Mar 2021 at 9:58am
	Finally got it working. A) Win 10 only, Motherboard doesn't support Win 7. (so a bunch of my test failures were due to that.) B) It really seems like the mouse/keyboard must use the 2 USB ports that are right near the old PS/2 style connector.

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 26 Mar 2021 at 11:47am
	what about a linux live CD ..whatever distro ..£ What are the rest of your PC specs .. gpu, memory, power supply ..etc
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

CasaDelGato Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Mar 2021 Status: Offline Points: 65	Post Options Post Reply Quote CasaDelGato Report Post Thanks(0) Quote Reply Posted: 26 Mar 2021 at 10:08am
	Ok, just tried that. No change.

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 26 Mar 2021 at 9:58am
	have you tried running just 1 memory stick in A2 for testing purposes.. if it locks up .. try running a different stick in A2
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

CasaDelGato Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Mar 2021 Status: Offline Points: 65	Post Options Post Reply Quote CasaDelGato Report Post Thanks(0) Quote Reply Posted: 26 Mar 2021 at 8:16am
	Did a bunch more tests. I have 2 different keyboards, and 2 different mice. All of them work just fine with the BIOS screens via F2. On the keyboard with LEDs - the appropriate ones light up at the correct times. I've tried a Win 7 USB stick, Win 10 USB stick, Win 7 CD. For all of these, the keyboard with LED's starts out correct (Numlock lit) and just as Windows puts up the first screen - the LED goes out. Numlock is lit during "Windows is loading files", and the first half of the time when it shows "Starting Windows". Then the numlock led goes off - and nothing responds anymore. (tried toggling numlock and capslock, leds don't light) I also have a little USB hub plugged in, and the USB power is still on. I've tried multiple USB ports, changing ports while it's running, etc...

ThreeDee Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396	Post Options Post Reply Quote ThreeDee Report Post Thanks(0) Quote Reply Posted: 25 Mar 2021 at 3:37pm
	can you turn the numlocks or caplocks on/off£ did you try different USB ports£ have you tried unplugging during the installer and then plugging back in£ have you tried different keyboard and/or mouse£ Have you tried remaking your Windows 10 installer£ Do you have other USB peripherals hooked up while you are trying to install Win10£
	\|Ryzen 5 5900\|ASRock X570 Taichi-BIOS 4.60\|2x16GB HyperX Predator RGB 3200@3600 1:1 IF\|ASRock RX 6700XT\|2 x PCIe 4.0 M.2 Drives for OS & Games\|850 WTT Seasonic 80+ Titanium PSU\|Noctua NH-D15\|

CasaDelGato Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Mar 2021 Status: Offline Points: 65	Post Options Post Reply Quote CasaDelGato Report Post Thanks(0) Quote Reply Posted: 25 Mar 2021 at 9:02am
	I have: X570 Phantom Gaming 4S P3.20 with a: AMD Ryzen 5 2600 The BIOS can see my mouse and keyboard. The Freedos on the CD works with the keyboard as well. When I use the Win 7 or Win 10 installer, via USB or CD, it gets to the first screen where it's asking to choose language - and I can't do anything. It's either locked up, or it can't see the keyboard and mouse. Any suggestions£