Z370 Pro4 USB ports stay live.

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   I have a Z370 Pro4 MB. Problem is when I shut down the computer. All USB ports stay live. LED on mouse and keyboard on. I have searched all over the bios and in windows 10. Disabled everything I thought would be it, but nothing has worked. Deep Sleep, Mouse power on, Keyboard power on all disabled. Also wake on lan. Tried Deep Sleep in all modes and nothing. A little help would be appreciated.

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mez Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Dec 2017 Status: Offline Points: 3	Post Options Post Reply Quote mez Report Post Thanks(0) Quote Reply Topic: Z370 Pro4 USB ports stay live. Posted: 25 Dec 2017 at 3:26am
	I have a Z370 Pro4 MB. Problem is when I shut down the computer. All USB ports stay live. LED on mouse and keyboard on. I have searched all over the bios and in windows 10. Disabled everything I thought would be it, but nothing has worked. Deep Sleep, Mouse power on, Keyboard power on all disabled. Also wake on lan. Tried Deep Sleep in all modes and nothing. A little help would be appreciated.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8532	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 26 Dec 2017 at 10:20am
	Dear Mez, Thank you for choosing ASRock. Regarding your case, the deep sleep option is to disable the USB power when system shut down. Please set the deep sleep to enable in S4-S5 and press F10 to save the configuration. The USB power should turn off during system shut down. Thank you! Yours truly, ASRock TSD