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Asrock B650 PG usb issues

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Elope3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Elope3 Quote  Post ReplyReply Direct Link To This Post Topic: Asrock B650 PG usb issues
    Posted: 18 Apr 2024 at 12:48am
I was hopeful. But today it happened again, so unfortunately BIOS 2.10 did not fix it.

I read that many people have had issues with previous ASRock boards, but that their AM5 boards are supposed to be really good.

Well, unlucky I guess

I think I'm gonna try contacting ASRock to see if they can somehow help, as I really don't wanna have to take my whole pc apart to replace the motherboard ??

Let me know how it goes for you, Cronista

My current specs:

MOBO: ASRock B650 PG Lightning
CPU: AMD Ryzen 7800X3D
RAM: 2x 16GB Kingston FURY Beast 6000Mhz
PSU: Corsair RM850x Shift
GPU: XFX RX 6950 XT Speedster MERC 319

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Cronista View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cronista Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2024 at 3:39pm
It didn't work. I was going to test other BIOS versions but according to this other forum post about the same problem (https://forum.asrock.com/forum_posts.asp?TID=27010&PN=2&title=odd-cold-boot-issues-mobo-or-cpupound), looks like it's hardware .

Still on the other post, he said he had problems with two PG boards in a row. Plus, I've had a issue with a past Asrock AM4 build (solder would fail and not turn on the PC unless you heated up the board).

So I'm going to contact the store warranty and/or Asrock support for a replacement, but this was the last Asrock board I bought or recommended.
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Cronista View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Cronista Quote  Post ReplyReply Direct Link To This Post Posted: 12 Apr 2024 at 11:12am
I'm having the same problem. I did everything under the sun trying to figure out what even was going on (fresh windows install, PSU, RAM, defective USB device etc).

It happens as described in the posts above: Gradual decay in USB signal (mine was increasingly garbled static in the headset) then almost all USB ports get disabled, except for the 3.2 Gen 2 type A (must be the one connected to the CPU, as said by @edhunter?).

Before I reinstalled windows the USB would come back by it self after about 10 seconds, but then 10 min later it would happen again. Currently, the ports just stop working until reboot.

Will try downgrading to 1.28 and come back to give feedback.

Setup:

MOBO: B650M PG RIPTIDE
CPU: RYZEN 7 7700
RAM: 2x 16gb Kingston Fury Beast RGB 6000MHz
PSU: Corsair RM850x Shift
GPU: RX 7900 XTX
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Elope3 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Apr 2024 at 6:32am
Hey idovitz, I'm having very similar problems.

Sometimes when I boot my PC, the internet (connected via ethernet) doesn't work and my mouse and keyboard inputs stutter. The stuttering gets worse until the system completely freezes. A reboot always fixes the issue, allowing me to use my computer like normal. That's how I've tolerated it for this long lmao. But I don't know why it only affects some boots, and not all of them.

I've suspected it's the motherboard and tried to keep it up-to-date, hoping it'd be fixed.

Yesterday I updated the BIOS to 2.10, but it's too early to tell if that fixed the problem. Will try to report back if it did.

Anyway,it's been two months since your latest update, idovitz. Has anything changed? Has 1.28 fixed it for you?

I hope I don't have to RMA the board, because I don't wanna go through the effort of dismantling my pc ??
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idovitz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote idovitz Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jan 2024 at 10:01pm
Thanx for replying. What problems did you experience Bakurix? I'am running 1.30.AS05 but problems did indeed not solve. Will try 1.28 soon.
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bakurix View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bakurix Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jan 2024 at 1:28am
Try downgrading it to 1.28 (before beta ones), solved all my problems. As advised in download page, first XMP boot takes a while.
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bakurix View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bakurix Quote  Post ReplyReply Direct Link To This Post Posted: 22 Jan 2024 at 1:26am
BIOS 2.02 looks defective, I've had this issue, also, since updated my RTX 4080 only displays after reboot, the iGPU take over the first boot...
After trying to switch every other component (RTX3000 series worked fine), the solution was to come back to BIOS 1.28.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote edhunter Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jan 2024 at 3:18pm
I tracked down that the issue in my case affects only usb ports connected to the b650 chipset. And it affects all HID devices connected to these ports, no matter wired or wireless.
USB ports connected to the cpu are not affected by this.
I think on my case it's hardware problem and not sure if older bios would resolve it.
I am going to RMA the board. I am wondering if I get again b650 or try my luck with x670.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote idovitz Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jan 2024 at 6:51am
I'm experiencing the same kind of problems here. My system is b650 PG Lightning mobo + 7800x3d + rx7800xt + 32Gb expo 6000 corsair. USB 2.0 4x usually does not work. Over time, Ethernet fails and the USB connections stutter, a few minutes later the system freezes. OS is archlinux.
I plan to downgrade BIOS 2.02 to 1.30 or so. According to some, more stable.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote edhunter Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2024 at 10:18pm
anyone ?
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